Platform 1
About the hotel
Indulge in a rejuvenating experience at the full-service spa, offering massages and facials. This ski-in/ski-out hotel in Zermatt also features a health club and an indoor pool. Enjoy complimentary Wi-Fi, concierge services, and babysitting (surcharge). Savor a meal at Alex Grill, or order room service during limited hours. Unwind with a drink at the bar/lounge. Start your day with the complimentary buffet breakfast, served from 7:00 AM to 10:00 AM. The hotel also offers a business center and dry cleaning/laundry services for added convenience. For events, there's 2, 153 square feet (200 square meters) of conference and meeting space. Each of the 85 guest rooms features a flat-screen TV, complimentary Wi-Fi, and cable programming. Private bathrooms include deep soaking bathtubs and complimentary toiletries. Additional conveniences include phones, laptop-compatible safes, and desks.
- Wi-Fi
- Pool
- Spa & wellness
- Restaurant
- Bar
- Gym
- Family friendly
- Ski access
Platform 2
Facilities
Facilities
- Key Collection (07:00–23:03)
- Check-in hour (15:00)
- Check-out hour (23:00)
- Wired Internet
- Wi-fi
- Local and international calls
- Transfer service (extra charge)
- Room service
- Laundry service
- Launderette (extra charge)
- Bicycle hire service
- Babysitting service (extra charge)
- Multilingual staff
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper stand
- Garden
- Terrace
- Bicycle storage
- Concierge
- Sun terrace
- Gym
- Newspapers
- Luggage room
- Dining area (1)
- Clothes dryer
- Ski storage
- Electric kettle (1)
- Towels and bed linen
Catering
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Highchairs
- Banquet hall
- Breakfast room
Health & wellness
- Sauna
- Steam bath
- Hot tub
- Turkish bath (hamam)
- Solarium
- Massage (extra charge)
- Spa treatments
- Beauty salon (extra charge)
Entertainment & pools
- Indoor freshwater pool
- Outdoor freshwater pool
- Parasols
- Children playground
- TV lounge
- Game room
Sports
- Table tennis
- Squash
- Fitness
- Billiards
- Tennis
- Badminton
- Ski pass
Business
- Conference room
- Meeting room
- Projector
- Photocopier
- Business centre
- Audio-visual equipment rental
- Fax
Meals
- Breakfast
- Breakfast buffet
- Continental breakfast
- Hot breakfast
- À la carte lunch
- À la carte dinner
- Breakfast and dinner
- Breakfast and lunch
- Half Board
- Half board without drinks
- Special dietary options
- Gluten-free meals
- Vegetarian meal
- Snacks
Payment methods
- American Express
- EC
- JCB
- MasterCard
- Visa
- Maestro
- Visa Electrón
- EuroCard
Good to know
- Children get free accommodation, meals payable on the spot
- Non-smoking establishment
Platform 3
Rooms
Single room
Classic Single Room (1 Twin Bed)
| Room type | Guests | Adults / children |
|---|---|---|
| Double room | up to 4 | 4 adults / 3 children |
| Junior suite | up to 5 | 5 adults / 3 children |
| Single room | up to 1 | 1 adults |
| Suite | up to 2 | 1 adults / 1 children |
| Twin room | up to 4 | 4 adults / 3 children |
Room types and occupancy come from the Hotelbeds catalogue and have not been confirmed by the hotel, so treat them as indicative. Ask the hotel for current rooms, bed layout and the number of guests.
Platform 4
Meals and key facts
Meal plans
Type of stay
Key facts
- Total number of rooms
- 85
- Number of floors (main building)
- 6
- Single rooms
- 9
- Twin rooms
- 22
- Junior suites
- 13
- Suites
- 8
- Triple rooms
- 10
- Superior rooms
- 22
Platform 5
Location
| To | How you get there | Distance |
|---|---|---|
| Zermatt | Matterhorn Gotthard Bahn terminus | 0.4 km |
| Gornergrat | Cog railway from Zermatt | 5.3 km |
| Matterhorn Glacier Paradise | Cable cars from Zermatt | 5.4 km |
| Täsch | Car park and shuttle train to Zermatt | 5.7 km |
| Saas-Fee | Postbus from Visp, no through traffic | 17 km |
| Visp | Rail change for Zermatt and Saas-Fee | 32 km |
| Brig | Rail junction for the Simplon line | 37 km |
Figures are measured in a straight line from the hotel's coordinates; mountain roads and rail lines make the real journey longer, and Zermatt and Saas-Fee do not allow private cars in the village. See getting there.
The map comes from Google Maps. Your browser connects to Google only after you click the button.
Platform 6
Book direct
Jeldavo is not a booking site and shows no live prices. Contact the hotel for current rates, tourist tax and cancellation terms; February, August and the Christmas weeks fill first in Zermatt.
- Reservations +41 27 966 70 70
- Email [email protected]
- Website hotelalexzermatt.com
- Map Google Maps
Hotel data: Hotelbeds, updated 29/09/2026.
