Platform 1
About the hotel
Indulge in on-site massages or enjoy the fitness center. This hotel also offers complimentary Wi-Fi, ski storage, and a cozy lobby fireplace. Unwind with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM. Additional amenities include express check-out, multilingual staff, and luggage storage. Train station pick-up is available for a surcharge. The 27 guest rooms feature espresso makers and flat-screen televisions with cable programming. Complimentary Wi-Fi is provided, and private bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Safes and desks are also provided for your convenience. Located in Zermatt, Phoenix is on the river, steps from the Zermatt-Matterhorn Ski Paradise and a short drive from the Zermatt-Furi Gondola. This hotel is also convenient to Sunnegga Ski Resort (3 mi).
- Wi-Fi
- Spa & wellness
- Bar
- Gym
- Ski access
Platform 2
Facilities
Facilities
- Check-in hour (15:00–19:00)
- Check-out hour (10:30)
- Wi-fi
- Room service
- Laundry service
- Multilingual staff
- Fireplace
- Lift access
- Bicycle storage
- Luggage room
- Clothes dryer
- Ski storage
Catering
- Bar
- Banquet hall
Health & wellness
- Spa treatments
Entertainment & pools
- TV lounge
Sports
- Fitness
- Golf practice facility
Business
- Meeting room
Meals
- Breakfast
- Breakfast buffet
Good to know
- Only Adults
- Non-smoking establishment
- Minimum check-in age (18)
Platform 3
Rooms
Twin room
Room (2 Twin Beds)
Twin room
Superior Double Room, 2 Twin Beds
Double room
Standard Double Room, 2 Twin Beds
| Room type | Guests | Adults / children |
|---|---|---|
| Double room | up to 4 | 4 adults / 3 children |
| Double room | up to 2 | 2 adults / 1 children |
| Triple room | up to 5 | 3 adults / 4 children |
| Twin room | up to 4 | 4 adults / 3 children |
| Twin room | up to 2 | 2 adults / 1 children |
Room types and occupancy come from the Hotelbeds catalogue and have not been confirmed by the hotel, so treat them as indicative. Ask the hotel for current rooms, bed layout and the number of guests.
Platform 4
Meals and key facts
Meal plans
Type of stay
Key facts
- Total number of rooms
- 27
Platform 5
Location
| To | How you get there | Distance |
|---|---|---|
| Zermatt | Matterhorn Gotthard Bahn terminus | 0.5 km |
| Gornergrat | Cog railway from Zermatt | 5.2 km |
| Täsch | Car park and shuttle train to Zermatt | 5.4 km |
| Matterhorn Glacier Paradise | Cable cars from Zermatt | 5.6 km |
| Saas-Fee | Postbus from Visp, no through traffic | 16 km |
| Visp | Rail change for Zermatt and Saas-Fee | 31 km |
| Brig | Rail junction for the Simplon line | 37 km |
Figures are measured in a straight line from the hotel's coordinates; mountain roads and rail lines make the real journey longer, and Zermatt and Saas-Fee do not allow private cars in the village. See getting there.
The map comes from Google Maps. Your browser connects to Google only after you click the button.
Platform 6
Book direct
Jeldavo is not a booking site and shows no live prices. Contact the hotel for current rates, tourist tax and cancellation terms; February, August and the Christmas weeks fill first in Zermatt.
- Reservations +82559363639
- Email [email protected]
- Website phoenixzermatt.ch
- Map Google Maps
Hotel data: Hotelbeds, updated 17/09/2026.
