Platform 1
About the hotel
Pamper yourself at the full-service spa in this ski-in/ski-out hotel. Enjoy the health club and outdoor pool, or relax with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM. The hotel also offers complimentary Wi-Fi, concierge services, and ski storage. For business travelers, there's a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Meeting facilities include a conference center and meeting room (388 sq ft). The 38 guest rooms feature espresso makers, flat-screen TVs with cable, and private bathrooms with complimentary toiletries and hair dryers. Safes and desks are also provided, and housekeeping is daily. Located near the Zermatt-Matterhorn Ski Paradise, the hotel is a short distance from attractions such as the Matterhorn Museum and St. Mauritius Church. The preferred airport is Geneva International Airport (GVA).
- Wi-Fi
- Pool
- Spa & wellness
- Bar
- Gym
- Family friendly
- Ski access
- Accessible
Platform 2
Facilities
Facilities
- Wheelchair-accessible
- Check-in hour (15:30–23:00)
- Check-out hour (11:00)
- Wi-fi
- Room service
- Laundry service
- Hotel safe
- Lift access
- Shop
- Terrace
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Ski storage
- Library
Catering
- Bar
- Banquet hall
Health & wellness
- Sauna
- Steam bath
- Spa treatments
Entertainment & pools
- Indoor freshwater pool
- Outdoor freshwater pool
- Sun loungers
- Children playground
Sports
- Fitness
- Cycling / mountain biking
- Ski pass
Business
- Conference room
- Meeting room
- Business centre
Meals
- Breakfast
- Breakfast buffet
Good to know
- Non-smoking establishment
- Minimum check-in age (18)
Platform 3
Rooms
Double room
Deluxe Double Room (Parterre) (1 Double Bed)
Twin room
Deluxe Double Room, Balcony, Mountain View (Matterhorn) (2 Twin Beds)
Double room
Classic Double Room, Mountain View (1 Double Bed)
Double room
Deluxe Double Room, Balcony, Mountain View (Matterhorn) (1 Double Bed)
Junior suite
Junior Suite, Balcony, Mountain View (Matterhorn) (1 Double Bed and 1 Double Sofa Bed)
Double room
Classic Double Room, Mountain View (2 Twin Beds)
Family room
Family Room, 2 Bedrooms, Balcony, Mountain View (4 Twin Beds)
Apartment
Standard Single Room, Mountain View (1 Double Bed)
Twin room
Deluxe Double Room (Parterre) (2 Twin Beds)
Junior suite
Junior Suite, Balcony, Mountain View (Matterhorn) (2 Twin Beds and 1 Double Sofa Bed)
| Room type | Guests | Adults / children |
|---|---|---|
| Apartment | up to 2 | 2 adults / 1 children |
| Double room | up to 2 | 2 adults / 1 children |
| Double room | up to 4 | 4 adults / 3 children |
| Family room | up to 4 | 4 adults / 2 children |
| Junior suite | up to 5 | 5 adults / 3 children |
| Junior suite | up to 2 | 2 adults / 1 children |
| Single room | up to 1 | 1 adults |
| Twin room | up to 4 | 4 adults / 3 children |
| Twin room | up to 2 | 2 adults / 1 children |
Room types and occupancy come from the Hotelbeds catalogue and have not been confirmed by the hotel, so treat them as indicative. Ask the hotel for current rooms, bed layout and the number of guests.
Platform 4
Meals and key facts
Meal plans
Type of stay
Key facts
- Total number of rooms
- 38
Platform 5
Location
| To | How you get there | Distance |
|---|---|---|
| Zermatt | Matterhorn Gotthard Bahn terminus | 0.5 km |
| Gornergrat | Cog railway from Zermatt | 5.3 km |
| Täsch | Car park and shuttle train to Zermatt | 5.4 km |
| Matterhorn Glacier Paradise | Cable cars from Zermatt | 5.7 km |
| Saas-Fee | Postbus from Visp, no through traffic | 16 km |
| Visp | Rail change for Zermatt and Saas-Fee | 31 km |
| Brig | Rail junction for the Simplon line | 37 km |
Figures are measured in a straight line from the hotel's coordinates; mountain roads and rail lines make the real journey longer, and Zermatt and Saas-Fee do not allow private cars in the village. See getting there.
The map comes from Google Maps. Your browser connects to Google only after you click the button.
Platform 6
Book direct
Jeldavo is not a booking site and shows no live prices. Contact the hotel for current rates, tourist tax and cancellation terms; February, August and the Christmas weeks fill first in Zermatt.
- Reservations +82559326201
- Email [email protected]
- Website alpenstern.ch
- Map Google Maps
Hotel data: Hotelbeds, updated 13/09/2026.
